Crossbeam incident

Active users not able to access their organization.

Major Resolved View vendor source →

Crossbeam experienced a major incident on April 23, 2025 affecting Web App (app.crossbeam.com), lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 10:23 PM UTC
Resolved
Apr 24, 2025, 01:36 AM UTC
Duration
3h 12m
Detected by Pingoru
Apr 23, 2025, 10:23 PM UTC

Affected components

Web App (app.crossbeam.com)

Update timeline

  1. investigating Apr 23, 2025, 10:23 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 23, 2025, 11:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 23, 2025, 11:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 01:36 AM UTC

    This incident has been resolved.