Crossbeam incident

Crossbeam For Sales Outage

Critical Resolved View vendor source →

Crossbeam experienced a critical incident on May 13, 2025 affecting Crossbeam for Sales (web) and Crossbeam for Sales (API), lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 05:39 PM UTC
Resolved
May 13, 2025, 08:58 PM UTC
Duration
3h 18m
Detected by Pingoru
May 13, 2025, 05:39 PM UTC

Affected components

Crossbeam for Sales (web)Crossbeam for Sales (API)

Update timeline

  1. investigating May 13, 2025, 05:39 PM UTC

    We are currently investigating this issue.

  2. monitoring May 13, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2025, 08:58 PM UTC

    This incident has been resolved.