Cropster experienced a minor incident on May 8, 2024 affecting RI Sync and Cropster C-sar, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
RI SyncCropster C-sar
Update timeline
- investigating May 08, 2024, 02:21 PM UTC
C-sar is currently experiencing loading issues, impacting RI sync as well. Rest assured, we're actively diagnosing the problem!
- monitoring May 08, 2024, 03:22 PM UTC
Our platform experienced slow responsiveness due to high load on a database server. A service restart fixed the issue, restoring performance to normal. Monitoring ongoing!
- resolved May 08, 2024, 04:02 PM UTC
The incident is resolved, and our services have returned to normal.