Cronofy incident
Issues scheduling with Google Chrome Extension in Gmail
Cronofy experienced a minor incident on February 17, 2026 affecting Scheduler, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2026, 11:22 AM UTC
We are aware of issues affecting our Google Chrome Extension preventing users from creating scheduling requests in Gmail. We are currently investigating and will provide an update as soon as possible.
- investigating Feb 17, 2026, 12:01 PM UTC
We are still working to identify the exact root cause of the issue. We will provide further updates as soon as possible.
- identified Feb 17, 2026, 12:39 PM UTC
A recent Google Chrome update has changed a mechanism that our Gmail extension relies on. We are developing a fix that is compatible with this new mechanism. We will provide an update in a few hours or when we have an updated version of the extension ready.
- identified Feb 17, 2026, 01:34 PM UTC
We have submitted an updated version of the Chrome Extension to Google which contains a fix for this issue. The updated version will be available as soon as it has been checked and published by Google. We will provide an update once we confirmation of this from Google.
- resolved Feb 17, 2026, 02:10 PM UTC
We have released version 0.22.25 of the Cronofy Chrome extension, fixing the issue. If you have any problems, please first check that both Google Chrome and the Cronofy Chrome extension are up to date. If you have any additional issues then please contact [email protected].