Cronofy experienced a major incident on November 29, 2022 affecting Scheduler and API and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 29, 2022, 05:46 PM UTC
Our German data center has been unreachable for two periods, 17:12-17:15 UTC and for around a minute at 17:37 UTC. We are investigating the underlying cause and potential remediations.
- monitoring Nov 29, 2022, 06:11 PM UTC
In terms of symptoms, this is very similar to what we saw in our US data center in August https://status.cronofy.com/incidents/32fc8mjcr1zw We have applied changes developed to alleviate that issue to our German data center and are monitoring.
- resolved Nov 29, 2022, 07:04 PM UTC
Our German data center was unreachable for two periods, 17:12-17:15 UTC and for around a minute at 17:37 UTC. In terms of symptoms, this was very similar to what we saw in our US data center in August https://status.cronofy.com/incidents/32fc8mjcr1zw We have applied changes developed to alleviate that issue to our German data center and it has been stable since.