Cronofy incident

Elevated API 500 errors

Minor Resolved View vendor source →

Cronofy experienced a minor incident on February 13, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2023, 10:59 AM UTC
Resolved
Feb 13, 2023, 10:00 AM UTC
Duration
Detected by Pingoru
Feb 13, 2023, 10:59 AM UTC

Update timeline

  1. resolved Feb 13, 2023, 10:59 AM UTC

    From 09:59 UTC to 10:07 UTC, calls to our API encountered a higher level of 500 Server Error responses than usual. This was due to a bug released at this time which was not caught by our automated tests or during code review. Once we were notified of the issue with the release, we initiated a rollback, which took about 7 minutes to roll out. We will be improving our test suite and adding better error handling in this area.