Cronofy experienced a minor incident on June 5, 2023 affecting Background Processing and Microsoft 365 and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 05, 2023, 07:42 PM UTC
We are seeing a recurrence of the earlier issue with Microsoft 365, https://status.cronofy.com/incidents/5ftvqz5tp40d. We are taking the same steps to mitigate the effects of this on other background processing operations.
- monitoring Jun 05, 2023, 08:29 PM UTC
We continue to experience degradation with Microsoft 365 sync operations. We're monitoring our systems closely.
- monitoring Jun 05, 2023, 09:29 PM UTC
We continue to experience degradation with Microsoft 365 sync operations. We're monitoring our systems closely.
- resolved Jun 05, 2023, 11:02 PM UTC
From 19:22 to 22:27 UTC calendar sync operations to Microsoft platforms were degraded. During this time around 60% of operations between Cronofy and Microsoft resulted in failure. We took steps to mitigate the effects of this on other platforms and began monitoring the issue which has now been resolved. This was a recurrence of an earlier issue, https://status.cronofy.com/incidents/5ftvqz5tp40d.