Cronofy experienced a notice incident on September 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 27, 2024, 01:43 PM UTC
Between 15:16-15:18 and 15:44-15:46 UTC we experienced degraded performance in our US data center. During these times, a little under 3% of requests to api.cronofy.com and app.cronofy.com resulted in a server error that potentially affected API integrators and Scheduler users. These errors coincided with an AWS issue in the North Virginia region - https://status.aws.amazon.com/#multipleservices-us-east-1_1727378355, where load balancer target groups experienced slower than normal registration times We are recording this incident retrospectively as whilst we were aware of the issue with target groups, we had a gap in our alerting that led us to believe there was no impact to customers related to it. That gap has now been filled. If you have any questions, please email [email protected].