Criipto incident

High MitID error rate

Major Resolved View vendor source →

Criipto experienced a major incident on July 17, 2026 affecting MitID (Denmark), lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 12:46 PM UTC
Resolved
Jul 17, 2026, 02:01 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 17, 2026, 12:46 PM UTC

Affected components

MitID (Denmark)

Update timeline

  1. investigating Jul 17, 2026, 12:46 PM UTC

    We are seeing a high error rate from MitID endpoints. This is affecting an increasing number of logins. We are investigating.

  2. monitoring Jul 17, 2026, 01:03 PM UTC

    MitID error rate is back to normal

  3. resolved Jul 17, 2026, 02:01 PM UTC

    We have linked the MitID issues with a combination of appswitch hints and the introduction of MitID CIBA resulting in a parameter combination that MitID rejected. We have added additional telemetry to detect similar issues in the future as well as regression tests against future issues of the same nature.