Criipto experienced a critical incident on May 21, 2026 affecting BankID Signing (Norway), lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2026, 09:12 AM UTC
We are seeing an increased error rate from the CSC Signing API offered by BankID / Stø. Currently around 10% of requests are failing, we are investigating and monitoring.
- investigating May 21, 2026, 09:14 AM UTC
Norwegian BankID signing is down, all requests to the CSC Signing API from BankID / Stø are failing.
- investigating May 21, 2026, 09:30 AM UTC
Signing with Norwegian BankID is still down, all requests to BankID Signing are failing. The BankID team has acknowledged and they are working on the issue.
- investigating May 21, 2026, 09:51 AM UTC
Status update from BankID / Stø: "The issue has been identified and a fix is being implemented"
- monitoring May 21, 2026, 10:00 AM UTC
Error rate for BankID Signing has decreased in our own monitoring - We are waiting a formal update from the BankID taem.
- resolved May 21, 2026, 10:08 AM UTC
BankID reports that a fix has been implemented.