CredSimple incident

SSL Certificate issue

Major Resolved View vendor source →

CredSimple experienced a major incident on October 2, 2017, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2017, 01:13 PM UTC
Resolved
Oct 02, 2017, 01:35 PM UTC
Duration
22m
Detected by Pingoru
Oct 02, 2017, 01:13 PM UTC

Update timeline

  1. investigating Oct 02, 2017, 01:13 PM UTC

    We are investigating and have identified an issue with our SSL certificate. We are actively working on this and will report back as we have more to share.

  2. investigating Oct 02, 2017, 01:14 PM UTC

    There is a temporary workaround you can use. Use safari, click trust anyway.

  3. resolved Oct 02, 2017, 01:35 PM UTC

    SSL Certificate issue has been fixed and everything is back to operational.