CredSimple incident

Roster page is not displaying

Minor Resolved View vendor source →

CredSimple experienced a minor incident on October 17, 2017, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2017, 01:16 PM UTC
Resolved
Oct 17, 2017, 01:22 PM UTC
Duration
5m
Detected by Pingoru
Oct 17, 2017, 01:16 PM UTC

Update timeline

  1. investigating Oct 17, 2017, 01:16 PM UTC

    We have received reports that the roster page is not displaying for some users. We are investigating this issue and will update you as soon as we know more information.

  2. resolved Oct 17, 2017, 01:22 PM UTC

    We found the issue to be a problematic server. We have removed this server and everything is back to operational. If you see any continuing issues, please let us know.