CredSimple experienced a critical incident on January 9, 2020 affecting Web Portal and Business Intelligence - Files page and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalBusiness Intelligence - Files pageBusiness Intelligence - Reports (Monitors, Expirations, Turnaround Time)Provider Application
Update timeline
- investigating Jan 09, 2020, 08:37 PM UTC
The web application is experiencing a problem and is currently down. We are investigating the issue.
- investigating Jan 09, 2020, 08:45 PM UTC
We are continuing to investigate this issue.
- resolved Jan 09, 2020, 08:45 PM UTC
This incident has been resolved.