CredSimple experienced a critical incident on January 5, 2021 affecting Web Portal and Business Intelligence - Files page and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalBusiness Intelligence - Files pageBusiness Intelligence - Reports (Monitors, Expirations, Turnaround Time)Provider Application
Update timeline
- investigating Jan 05, 2021, 08:43 PM UTC
We are actively working to fix this issue. Please check back shortly.
- investigating Jan 05, 2021, 09:00 PM UTC
We are continuing to investigate this issue.
- investigating Jan 05, 2021, 09:00 PM UTC
A fix is being deployed.
- investigating Jan 05, 2021, 09:20 PM UTC
We are continuing to investigate this issue.
- investigating Jan 05, 2021, 10:18 PM UTC
The issue has been resolved.
- resolved Jan 05, 2021, 10:19 PM UTC
This incident has been resolved.