CredSimple incident

androsCredentialing degraded performance

Minor Resolved View vendor source →

CredSimple experienced a minor incident on April 26, 2022 affecting Web Portal and Business Intelligence - Files page and 1 more component, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2022, 05:26 PM UTC
Resolved
Apr 26, 2022, 11:28 PM UTC
Duration
6h 1m
Detected by Pingoru
Apr 26, 2022, 05:26 PM UTC

Affected components

Web PortalBusiness Intelligence - Files pageBusiness Intelligence - Reports (Monitors, Expirations, Turnaround Time)Provider Application

Update timeline

  1. investigating Apr 26, 2022, 05:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 26, 2022, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Apr 26, 2022, 07:12 PM UTC

    We are currently investigating this issue.

  4. identified Apr 26, 2022, 09:46 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Apr 26, 2022, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 26, 2022, 11:28 PM UTC

    This incident has been resolved.