CredSimple experienced a critical incident on June 6, 2022 affecting Web Portal and Business Intelligence - Files page and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalBusiness Intelligence - Files pageBusiness Intelligence - Reports (Monitors, Expirations, Turnaround Time)Provider Application
Update timeline
- investigating Jun 06, 2022, 02:05 PM UTC
We are currently investigating this issue.
- monitoring Jun 06, 2022, 03:31 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 06, 2022, 03:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 06, 2022, 05:21 PM UTC
This incident has been resolved.