CredSimple incident

androsCredentialing Partial Outage

Major Resolved View vendor source →

CredSimple experienced a major incident on May 18, 2023 affecting Web Portal, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 01:52 PM UTC
Resolved
May 18, 2023, 08:13 PM UTC
Duration
6h 20m
Detected by Pingoru
May 18, 2023, 01:52 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating May 18, 2023, 01:52 PM UTC

    Credential view pages are experiencing issues. We are actively investigating the issue.

  2. investigating May 18, 2023, 03:00 PM UTC

    We are continuing to investigate this issue.

  3. identified May 18, 2023, 03:46 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating May 18, 2023, 04:13 PM UTC

    We are currently investigating this issue.

  5. identified May 18, 2023, 06:33 PM UTC

    A fix for the issue has been identified and is being implemented.

  6. monitoring May 18, 2023, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 18, 2023, 08:13 PM UTC

    This incident has been resolved.