CredSimple incident

Degraded performance

Minor Resolved View vendor source →

CredSimple experienced a minor incident on September 11, 2023 affecting Web Portal, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 05:01 PM UTC
Resolved
Sep 11, 2023, 11:24 PM UTC
Duration
6h 22m
Detected by Pingoru
Sep 11, 2023, 05:01 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Sep 11, 2023, 05:01 PM UTC

    We are currently investigating this issue.

  2. identified Sep 11, 2023, 05:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2023, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2023, 11:24 PM UTC

    This incident has been resolved.