CredSimple incident

Files page is not working properly

Minor Resolved View vendor source →

CredSimple experienced a minor incident on May 11, 2018 affecting Web Portal and Business Intelligence - Files page, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2018, 12:59 PM UTC
Resolved
May 11, 2018, 02:16 PM UTC
Duration
1h 16m
Detected by Pingoru
May 11, 2018, 12:59 PM UTC

Affected components

Web PortalBusiness Intelligence - Files page

Update timeline

  1. investigating May 11, 2018, 12:59 PM UTC

    We are currently investigating an issue with the files page not working properly.

  2. identified May 11, 2018, 01:31 PM UTC

    We have identified the problem and are working to fix it.

  3. identified May 11, 2018, 02:09 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 11, 2018, 02:16 PM UTC

    We have resolved the problem with the files page.