CredSimple experienced a critical incident on February 11, 2020 affecting Web Portal and Business Intelligence - Files page and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalBusiness Intelligence - Files pageBusiness Intelligence - Reports (Monitors, Expirations, Turnaround Time)Provider Application
Update timeline
- investigating Feb 11, 2020, 01:02 AM UTC
The web application is experiencing a problem and is currently down. We are investigating the issue.
- identified Feb 11, 2020, 01:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 11, 2020, 01:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2020, 02:05 AM UTC
This incident has been resolved.