crates.io incident

Intermittent timeouts on API endpoints

Major Resolved View vendor source →

crates.io experienced a major incident on February 14, 2024 affecting crates.io, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 06:45 PM UTC
Resolved
Feb 14, 2024, 07:25 PM UTC
Duration
39m
Detected by Pingoru
Feb 14, 2024, 06:45 PM UTC

Affected components

crates.io

Update timeline

  1. investigating Feb 14, 2024, 06:45 PM UTC

    Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.

  2. monitoring Feb 14, 2024, 06:50 PM UTC

    Restarting the dynos has restored service, but we are still investigating the root cause of the issue, and continue to monitor crates.io performance.

  3. resolved Feb 14, 2024, 07:25 PM UTC

    crates.io continues to operate normally, and no further performance degradation or timeouts have been observed.