Coverbase incident

Sign-in issues on custom portal addresses

Minor Resolved View vendor source →

Coverbase experienced a minor incident on October 15, 2026 affecting Dashboard, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 05:06 PM UTC
Resolved
Oct 15, 2026, 06:04 PM UTC
Duration
57m
Detected by Pingoru
Oct 15, 2026, 05:06 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Oct 15, 2026, 05:06 PM UTC

    Status: Identified Some guest and auxiliary users are experiencing issues logging into Portals using custom portal addresses. We have identified the issue and are working on a fix. Affected components Dashboard (Partial outage)

  2. resolved Oct 15, 2026, 06:04 PM UTC

    Status: Resolved Sign-in to Portals using custom portal addresses has been restored for guest and auxiliary users. We have deployed a fix, and the issue is resolved. Affected components Dashboard (Operational)