Coveralls experienced a minor incident on August 18, 2025 affecting Coveralls.io Web and Coveralls.io API, lasting 12h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2025, 07:25 PM UTC
We are investigating reports of this error which was first seen last week. We believe this is an error being thrown by our HTTP server but has nothing to do with actual website load, which is currently normal. If you receive this error, please re-try your request.
- identified Aug 18, 2025, 08:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 18, 2025, 09:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 18, 2025, 10:24 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 19, 2025, 03:56 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 19, 2025, 06:51 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 19, 2025, 07:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 19, 2025, 08:10 AM UTC
This incident has been resolved.
- postmortem Aug 19, 2025, 06:57 PM UTC
A postmortem for this incident and its related incidents has been posted [here](https://status.coveralls.io/incidents/wqbsxnzv0jsf): * [**Postmortem: Reports of “Website under heavy load” errors**](https://status.coveralls.io/incidents/wqbsxnzv0jsf) **Related incidents** 1. **Aug 13**: [Intermittent request rejections](https://status.coveralls.io/incidents/1n7plxrj8j44) 2. **Aug 14**: [Service unavailable with HTML error page or 500 errors](https://status.coveralls.io/incidents/v5mcbrsbhgt4) 3. **Aug 18**: [Reports of "Website under heavy load" errors](https://status.coveralls.io/incidents/fr6sp5kyn128) 4. **Aug 19 \(Today\)**: [Reports of "Website under heavy load" errors](https://status.coveralls.io/incidents/wqbsxnzv0jsf)