Coursera incident

Coursera is down for some VIP learners with many Certificates and enrollments

Notice Resolved View vendor source →

Coursera experienced a notice incident on September 28, 2018, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2018, 04:12 PM UTC
Resolved
Sep 28, 2018, 08:07 PM UTC
Duration
3h 54m
Detected by Pingoru
Sep 28, 2018, 04:12 PM UTC

Update timeline

  1. investigating Sep 28, 2018, 04:12 PM UTC

    Our engineers are investigating an issue where top learners with many courses and Certificates are seeing "Down for Maintenance" on some pages. Other pages load without all information. This should be resolved shortly!

  2. identified Sep 28, 2018, 04:47 PM UTC

    We have identified the source of the failure and are working on a fix. We should have a resolution shortly.

  3. monitoring Sep 28, 2018, 05:55 PM UTC

    The issue was fixed at 10:04am PST. We are still monitoring for potential glitches that may remain.

  4. resolved Sep 28, 2018, 08:07 PM UTC

    This incident has been resolved.