Courier incident

EU Region – Notifications Stuck in “Queued” State

Notice Resolved View vendor source →

Courier experienced a notice incident on May 16, 2025, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 02:28 PM UTC
Resolved
May 16, 2025, 09:02 PM UTC
Duration
6h 34m
Detected by Pingoru
May 16, 2025, 02:28 PM UTC

Update timeline

  1. investigating May 16, 2025, 02:28 PM UTC

    We are currently investigating an issue where EU workspace notifications appear to remain in the “queued” state.

  2. identified May 16, 2025, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 16, 2025, 09:02 PM UTC

    The issue has been resolved. The root cause was purely a logging issue, notifications were still sent but showing up in logs as queued. All logs have been rehydrated