Courier experienced a minor incident on June 5, 2025 affecting API, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jun 05, 2025, 06:51 PM UTC
The Courier team has identified an issue where there are significant delays of up to 10 minutes for messages. We are currently investigating and looking for a root cause to mitigate. Updates will follow.
- identified Jun 05, 2025, 07:04 PM UTC
Backed-up messages were caused by a bottleneck in our system, which has started to catch up. Messages will stabilize as the bottleneck clears.
- monitoring Jun 05, 2025, 07:14 PM UTC
Message bottleneck has cleared and the queue has stabilized. We will continue to monitor.
- monitoring Jun 05, 2025, 07:19 PM UTC
Messages have stabilized but we will continue to monitor.
- resolved Jun 05, 2025, 08:08 PM UTC
Messages have recovered and pipeline is stable again.