Courier incident
Increased API Error Rates and latencies due to multiple AWS service outages
Courier experienced a minor incident on June 10, 2022 affecting API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2022, 03:58 AM UTC
AWS is experiencing elevated error rates and latencies for services that affect Courier. As a result, users may see increased errors and delays within Courier APIs. So far the impact remains low and our reprocessing infrastructure is operational. We'll be monitoring this incident closely and continue to post updates.
- monitoring Jun 10, 2022, 03:59 AM UTC
We're monitoring the AWS ongoing issue.
- monitoring Jun 10, 2022, 04:18 AM UTC
AWS is seeing a reduction in error rates and latencies. We are continuing to monitor the issue and health of the system.
- resolved Jun 10, 2022, 05:08 AM UTC
AWS issue has been resolved with services operating normally. Courier systems are operational and healthy.