Courier experienced a major incident on February 23, 2023 affecting API, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2023, 12:59 AM UTC
We're are currently investigating reports of a delay in resuming execution of Courier Automations while they are in a "waiting" state.
- identified Feb 23, 2023, 01:19 AM UTC
The issue has been identified and a fix is being applied to production systems. Once the fix has been applied, backlogged Automations will begin to clear out. We will post an update in the next 40 minutes.
- monitoring Feb 23, 2023, 02:10 AM UTC
This issue had a broader impact that originally indicated: Instead of only automations in a "WAITING" state, all automations processing was adversely impacted. The applied fix appears to have stabilized automations execution. Backlogged automations are now being processed. The team will continue to monitor.
- resolved Feb 23, 2023, 02:18 AM UTC
The incident has been resolved. All backlogged Automations have been processed.