Courier incident

An incident with Courier's hosting infrastructure has been identified and is impacting access to service.

Major Resolved View vendor source →

Courier experienced a major incident on June 13, 2023, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:13 PM UTC
Resolved
Jun 13, 2023, 09:28 PM UTC
Duration
2h 15m
Detected by Pingoru
Jun 13, 2023, 07:13 PM UTC

Update timeline

  1. investigating Jun 13, 2023, 07:13 PM UTC

    The engineering team is currently investing and working with the support team of our provider infrastructure.

  2. investigating Jun 13, 2023, 07:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 13, 2023, 08:23 PM UTC

    The extent of the outage with our service provider continues to increase. The team is closely monitoring.

  4. monitoring Jun 13, 2023, 09:07 PM UTC

    Systems should be returning to a normal operating state. Our engineering team will continue to monitor.

  5. resolved Jun 13, 2023, 09:28 PM UTC

    Services have been fully restored