Courier incident

Delay in the messages sent out

Major Resolved View vendor source →

Courier experienced a major incident on July 21, 2023, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 06:02 PM UTC
Resolved
Jul 21, 2023, 06:41 PM UTC
Duration
39m
Detected by Pingoru
Jul 21, 2023, 06:02 PM UTC

Update timeline

  1. investigating Jul 21, 2023, 06:02 PM UTC

    Courier has found an issue causing delay in messages being sent. We've identified the root cause and a fix is on its way to production, we'll follow up shortly with an update when the fix is live.

  2. identified Jul 21, 2023, 06:03 PM UTC

    The issue has been identified and a fix is on its way to production

  3. monitoring Jul 21, 2023, 06:27 PM UTC

    System looks healthy and we're monitoring closely.

  4. resolved Jul 21, 2023, 06:41 PM UTC

    This incident has been resolved.