Courier experienced a notice incident on September 28, 2023, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 28, 2023, 04:25 PM UTC
We are currently investigating an issue where messages are not being sent to downstream providers.
- identified Sep 28, 2023, 04:26 PM UTC
The issue has been identified and a patch has been deployed.
- monitoring Sep 28, 2023, 04:31 PM UTC
A fix has been implemented and the team is monitoring pipeline health. All unprocessed messages should be sent as platform health recovers.
- resolved Sep 28, 2023, 08:53 PM UTC
The incident has been verified as resolved