Courier incident

Delayed message delivery

Minor Resolved View vendor source →

Courier experienced a minor incident on February 19, 2024 affecting API, lasting 8h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2024, 05:12 PM UTC
Resolved
Feb 20, 2024, 01:51 AM UTC
Duration
8h 38m
Detected by Pingoru
Feb 19, 2024, 05:12 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 19, 2024, 05:12 PM UTC

    We are currently investigating an issue causing delayed message delivery for some small percentage of requests processed by Courier.

  2. identified Feb 19, 2024, 05:17 PM UTC

    The issue has been identified and a fix is being tested and implemented.

  3. monitoring Feb 19, 2024, 06:55 PM UTC

    A fix has been implemented and the Courier Engineering team is monitoring system health.

  4. resolved Feb 20, 2024, 01:51 AM UTC

    The incident has been resolved.