Courier incident

Segment Track events not firing automation workflows

Minor Resolved View vendor source →

Courier experienced a minor incident on April 3, 2024 affecting API, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 07:56 PM UTC
Resolved
Apr 05, 2024, 12:05 AM UTC
Duration
1d 4h
Detected by Pingoru
Apr 03, 2024, 07:56 PM UTC

Affected components

API

Update timeline

  1. identified Apr 03, 2024, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 03, 2024, 09:14 PM UTC

    Issue has been fixed and automations are now being invoked. Automation logs might not reflect correct state - we're working on fixing it.

  3. resolved Apr 05, 2024, 12:05 AM UTC

    This incident has been resolved.