Courier experienced a major incident on July 9, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 09, 2024, 05:30 AM UTC
When URLs were present with click tracking, the team identified an issue with templates failing on the render step in the message lifecycle. The team has since identified the issue and rolled out a fix that addresses this rendering error and templates should be rendering properly.