Courier experienced a minor incident on July 9, 2024 affecting Web Application and Automations, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAutomations
Update timeline
- investigating Jul 09, 2024, 07:18 PM UTC
Courier Automation logs are currently experiencing a delay in showing up. The team is aware of this issue and is mitigating the root cause by relieving the bottleneck of incoming Automation requests.
- resolved Jul 12, 2024, 10:25 PM UTC
This was a symptom of a previous automation issue, where a snowball effect caused a massive backlog of events. It took a long time for the Kinesis stream to catch up. We resolved the issue by temporarily increasing the stream shard count. The issue is now fully resolved.