Courier experienced a minor incident on July 29, 2024 affecting Automations, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Automations
Update timeline
- investigating Jul 29, 2024, 10:03 PM UTC
The Courier team has identified an issue impacting Automation services, which has resulted in degraded performance. An underlying issue was identified at around 10:30 PST and a fix was released at 11:00 PST. We are monitoring the automation worker for any leads.
- monitoring Jul 29, 2024, 10:43 PM UTC
The team has identified the issue and is closely monitoring. Failed steps will continue to be retried with exponential backoff. Automations should recover, and all affected automations should execute after a delay of up to 15 minutes once the problem is resolved
- resolved Jul 29, 2024, 11:07 PM UTC
Automations have stabilized.