Courier experienced a minor incident on February 11, 2025 affecting API, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Feb 11, 2025, 10:15 PM UTC
The Courier team has identified a slowdown in our pipeline. The queue has backed up but no messages have been dropped at the moment. We will continue to update as we monitor our pipeline.
- monitoring Feb 11, 2025, 10:34 PM UTC
The team has identified the cause of message sends and slowdowns to be related to an AWS service. Messages that were stuck in a queued state are slowly passing through. The team will continue to monitor and update.
- resolved Feb 11, 2025, 11:08 PM UTC
The send stream has caught up, all messages have been sent and the issue appears to be fully resolved.