Courier experienced a minor incident on February 18, 2025 affecting API, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Feb 18, 2025, 02:22 PM UTC
The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.
- monitoring Feb 18, 2025, 02:29 PM UTC
We're monitoring our processing pipeline as messages are flowing normally. There is a slight delay in event processing which will also impact outbound webhooks.
- resolved Feb 18, 2025, 02:47 PM UTC
Message sends are flowing normally, and events are caught up without delays.