Courier incident

Segment Event Processing Slowdowns

Minor Resolved View vendor source →

Courier experienced a minor incident on February 21, 2025 affecting Automations, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 03:55 PM UTC
Resolved
Feb 21, 2025, 05:10 PM UTC
Duration
1h 15m
Detected by Pingoru
Feb 21, 2025, 03:55 PM UTC

Affected components

Automations

Update timeline

  1. monitoring Feb 21, 2025, 03:55 PM UTC

    The Courier team has identified a slowdown in Segment event processing. There will be a slight delay for messages triggered by incoming Segment triggers. We estimate the queue to normalize soon and are monitoring.

  2. resolved Feb 21, 2025, 05:10 PM UTC

    Segment event processing stream has resolved.