Couchdrop experienced a minor incident on May 18, 2026 affecting Couchdrop Web Admin and Upload/Download Portal and 1 more component, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Couchdrop Web AdminUpload/Download PortalSFTPFTP/FTPS
Update timeline
- investigating May 18, 2026, 06:31 AM UTC
We are currently investigating an issue causing incorrect Data Loss Prevention (DLP) alert notifications for some uploads. At this stage, uploads are continuing to process successfully, however some customers may receive erroneous “upload denied” notifications. Our engineering team has identified the issue and a fix is currently being deployed. We apologise for the confusion and will provide a further update shortly.
- monitoring May 18, 2026, 06:31 AM UTC
A fix has been deployed and we are monitoring the situation
- resolved May 20, 2026, 12:06 AM UTC
This incident has been resolved.