Couchdrop incident

Issues in processing webhooks in Couchdrop

Minor Resolved View vendor source →

Couchdrop experienced a minor incident on March 23, 2023 affecting SFTP and FTP/FTPS, lasting 19d. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2023, 08:32 AM UTC
Resolved
Apr 11, 2023, 08:36 AM UTC
Duration
19d
Detected by Pingoru
Mar 23, 2023, 08:32 AM UTC

Affected components

SFTPFTP/FTPS

Update timeline

  1. identified Mar 23, 2023, 08:32 AM UTC

    We are aware of an issue in Couchdrop that is leading to unreliable webhook notifications from workflows and alerting. The team has been working on this issue over the last few days and hopes to have a permanent solution shortly.

  2. monitoring Mar 25, 2023, 06:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 28, 2023, 03:15 AM UTC

    We are still experiencing intermittent issues with workflows at this time. A solution is being worked on.

  4. resolved Apr 11, 2023, 08:36 AM UTC

    This incident has been resolved.