Couchdrop incident

Event and notification processing delayed

Notice Resolved View vendor source →

Couchdrop experienced a notice incident on May 19, 2023 affecting SFTP and FTP/FTPS, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 11:30 PM UTC
Resolved
May 20, 2023, 01:14 AM UTC
Duration
1h 43m
Detected by Pingoru
May 19, 2023, 11:30 PM UTC

Affected components

SFTPFTP/FTPS

Update timeline

  1. monitoring May 19, 2023, 11:30 PM UTC

    We have been alerted to an issue creating a slowdown in event processing in the US5 regions for Couchdrop.

  2. monitoring May 19, 2023, 11:30 PM UTC

    The team has resolved the issue and expect the platform to be back to normal in 1-2 hours.

  3. resolved May 20, 2023, 01:14 AM UTC

    The platform is back to normal.