Couchdrop incident
Networking issues in upstream cloud provider impacting EU customers
Couchdrop experienced a major incident on August 9, 2023 affecting Couchdrop Web Admin and Upload/Download Portal and 1 more component, lasting 9h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2023, 11:17 AM UTC
We are aware of a networking issues impacting our LON1 region. This issue is being caused by networking issues in one of our upstream providers. Public node traffic to the impacted region has been re-routed to AMS2. Customers using dedicated POPs in the LON1 region will experience intermittent connectivity issues until this issue has been resolved by our upstream provider.
- resolved Aug 09, 2023, 09:11 PM UTC
This issue has been resolved. A full report from the upstream provider can be found https://status.digitalocean.com/incidents/q4b09b022nmh