Couchdrop incident

Transfers failing to start

Major Resolved View vendor source →

Couchdrop experienced a major incident on October 14, 2024 affecting Migrations/Transfers, lasting 23h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 09:36 PM UTC
Resolved
Oct 15, 2024, 08:52 PM UTC
Duration
23h 16m
Detected by Pingoru
Oct 14, 2024, 09:36 PM UTC

Affected components

Migrations/Transfers

Update timeline

  1. investigating Oct 14, 2024, 09:36 PM UTC

    We have been alerted that transfers are failing to start. The team is working on identifying the underlying issue

  2. monitoring Oct 15, 2024, 03:48 AM UTC

    Service has been reestablished and we are currently monitoring.

  3. resolved Oct 15, 2024, 08:52 PM UTC

    This incident has been resolved.