CoSchedule incident

Reauthenticating Facebook and Instagram business accounts

Minor Resolved View vendor source →

CoSchedule experienced a minor incident on September 15, 2023 affecting Social Publishing, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 08:07 PM UTC
Resolved
Sep 18, 2023, 01:32 PM UTC
Duration
2d 17h
Detected by Pingoru
Sep 15, 2023, 08:07 PM UTC

Affected components

Social Publishing

Update timeline

  1. investigating Sep 15, 2023, 08:07 PM UTC

    We are currently investigating an issue we are seeing when trying to reauthenticate Facebook or Instagram business accounts.

  2. resolved Sep 18, 2023, 01:32 PM UTC

    This has been resolved by Facebook/Meta. You should be able to reconnect Instagram and Facebook.