CoSchedule experienced a minor incident on February 14, 2024 affecting Social Publishing, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 14, 2024, 08:15 PM UTC
We’re experiencing difficulties authenticating to newly created Facebook pages due to a recent unpublished change to Facebook’s API. This may prevent some accounts from authenticating properly. Rest assured, our team is actively working to resolve this issue. We apologize for any inconvenience this may cause and appreciate your patience as we restore full functionality. Thank you for your understanding!
- identified Feb 15, 2024, 11:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 16, 2024, 09:06 PM UTC
Facebook's API currently requires full access to be set in New Pages Experience. If you only have access to a Facebook page through Meta Business Suite you'll need access in the New Pages Experience before you're able to connect the page with CoSchedule. Here is a link to the instructions: https://coschedule.com/support/social-media/social-networks/facebook-page#trouble