CopyAI experienced a minor incident on June 12, 2025 affecting copy.ai service, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 12, 2025, 06:37 PM UTC
Copy.ai is experiencing an outage due to an issue with an upstream provider. Logins, including SSO, are affected.
- identified Jun 12, 2025, 06:41 PM UTC
Copy.ai is experiencing an outage due to an issue with an upstream provider. Logins, including SSO, are affected.
- identified Jun 12, 2025, 06:52 PM UTC
Copy.ai is experiencing an outage due to an upstream provider. Login and authentication, including SSO, is impacted.
- monitoring Jun 12, 2025, 08:01 PM UTC
Logins, SSO, and directory sync have started to recover. We're monitoring our upstream providers while the authentication system recovers.
- resolved Jun 12, 2025, 08:39 PM UTC
Upstream systems have recovered. Login, SSO, and directory sync is now fully functional.
- resolved Jun 12, 2025, 08:39 PM UTC
Upstream systems have recovered. Login, SSO, and directory sync is now fully functional.