Copper incident

502 error on web app

Critical Resolved View vendor source →

Copper experienced a critical incident on July 21, 2022 affecting Rest API & Web Application, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 07:45 PM UTC
Resolved
Jul 21, 2022, 08:12 PM UTC
Duration
26m
Detected by Pingoru
Jul 21, 2022, 07:45 PM UTC

Affected components

Rest API & Web Application

Update timeline

  1. investigating Jul 21, 2022, 07:45 PM UTC

    We are aware that some users are experiencing 502 errors when trying to access the web application. We are currently investigating.

  2. resolved Jul 21, 2022, 08:12 PM UTC

    This has been resolved.