Copper incident

Investigating: Marketing Tools 404 error

Major Resolved View vendor source →

Copper experienced a major incident on February 3, 2023 affecting Marketing Tools, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 02:47 PM UTC
Resolved
Feb 03, 2023, 03:56 PM UTC
Duration
1h 8m
Detected by Pingoru
Feb 03, 2023, 02:47 PM UTC

Affected components

Marketing Tools

Update timeline

  1. investigating Feb 03, 2023, 02:47 PM UTC

    We are currently experiencing an issue with our Marketing Tools functionality. Thank you for your patience as we work to fix this issue as quickly as possible.

  2. monitoring Feb 03, 2023, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2023, 03:56 PM UTC

    This incident is now resolved.