Copper incident

Slowness in Web App

Minor Resolved View vendor source →

Copper experienced a minor incident on March 29, 2023 affecting Developer API, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2023, 12:00 AM UTC
Resolved
Mar 29, 2023, 12:53 AM UTC
Duration
53m
Detected by Pingoru
Mar 29, 2023, 12:00 AM UTC

Affected components

Developer API

Update timeline

  1. investigating Mar 28, 2023, 10:18 PM UTC

    Some users are impacted. We will be performing a maintenance during a two hour window (5PM PDT - 7PM PDT) to improve application performance. During this time, the application and all systems will be still be available. This message is just for awareness.

  2. identified Mar 28, 2023, 10:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 29, 2023, 12:53 AM UTC

    This incident has been resolved.